Guarantees and Warranties: TOEIC Practice Test Questions & Answers


The TOEIC (Test of English for International Communication) is an English language proficiency test designed to assess the English language skills of non-native speakers in a business or professional context. The test is widely used by organizations around the world to evaluate the English language skills of job candidates, employees, and students.

The TOEIC test consists of two parts: the TOEIC Listening and Reading Test and the TOEIC Speaking and Writing Test. The TOEIC Listening and Reading Test is a paper-and-pencil test that consists of multiple-choice questions, while the TOEIC Speaking and Writing Test is a computer-based test that consists of spoken and written responses to prompts.

The test is designed to measure a wide range of English language skills, including listening comprehension, reading comprehension, speaking ability, and writing ability. Overall, the TOEIC is a widely recognized and respected English language proficiency test that is used by organizations around the world to evaluate the English language skills of non-native speakers.

Q&A Topic: Guarantees and Warranties

In the world of consumer goods, guarantees and warranties play a crucial role in providing consumers with assurance and protection for their purchases. These terms are often used interchangeably, but they have distinct meanings and implications for consumers.

Guarantees: A Promise of Quality

A guarantee is a commitment made by a manufacturer or seller to stand behind the quality and performance of a product. It is a pledge that the product will meet certain standards or expectations. Guarantees can vary in duration and coverage, and they are often provided by the manufacturer at the time of purchase.

Unlike warranties, guarantees are not legally required, but they serve as a marketing tool to instill confidence in consumers. When a product comes with a guarantee, it typically means that the manufacturer is confident in the quality of their product and is willing to address any issues that may arise within the specified guarantee period. Guarantees commonly cover defects in materials or workmanship and may offer remedies such as repair, replacement, or a refund.

Warranties: Legal Protection for Consumers

Warranties, on the other hand, are legally binding assurances regarding the quality and performance of a product. Unlike guarantees, warranties are often governed by specific laws and regulations. In many jurisdictions, warranties are implied by law, even if not explicitly stated by the seller or manufacturer.

These implied warranties include the warranty of merchantability (the product is fit for its intended purpose) and the warranty of fitness for a particular purpose (the product is suitable for a specific use). In addition to implied warranties, products may come with express warranties, which are explicit promises made by the seller or manufacturer regarding the quality and performance of the product. Express warranties can be provided verbally, in writing, or through product labeling.

Here are some questions that can help you to clear the TOEIC exam:

Q1 If you go to an unauthorized garage to have your car serviced, the _________ is that your warranty will be invalid.

(a) consequence
(b) conduct
(c) convenience
(d) consideration

Answer: (a) consequence

Q2 The guarantee, as I understood it, _________ that everything was covered.

(a) inferred
(b) implied
(c) imputed
(d) involved

Answer: (b) implied

Q3 I regret to inform you that as your guarantee _________ last week, we can’t help you.

(a) died
(b) deceased
(c) expired
(d) extinguished

Answer: (c) expired

Q4 A warranty is to be looked on as a sort of _________ between the manufacturer and you.

(a) privilege
(b) practice
(c) printout
(d) promise

Answer: (d) promise

Q5 Sometimes people don’t bother about guarantees because the _________ of the manufacturer is enough for them.

(a) repute
(b) reputed
(c) reputedly
(d) reputation

Answer: (d) reputation

Q6 Certain warranties _________ the purchaser to have the item serviced at regular intervals.

(a) remand
(b) repeat
(c) require
(d) retain

Answer: (c) require

Q7 You will find that such warranties are not worth buying because the cover provided is _________ not worth the extra expense.

(a) famously
(b) frequently
(c) fervently
(d) freely

Answer: (b) frequently

Q8 This kind of legislation is in existence to _________ the customer from worthless warranties.

(a) provide
(b) protect
(c) please
(d) pacify

Answer: (b) protect

Q9 You sometimes have to _________ very seriously whether to buy a second hand car which has no guarantee.

(a) consider
(b) contend
(c) contain
(d) convince

Answer: (a) consider

Q10 Sometimes you get a one year warranty, a two year one or even a six month one — they all _________.

(a) various
(b) variable
(c) variety
(d) vary

Answer: (d) vary

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